How our clinic works

Our process

1. Book a consult through our webpage: https://teledocsclinic.com.au/locations
2. New patients - Click on New Patient Eligibility Check. Complete and submit the form to be approved by our team. Select the clinic on the screen. Choose appointment type, preferred date and time then follow the prompts to make a booking.
3. Return patients - Click on Book as approved patient. Choose appointment type, preferred date and time then follow the prompts to make a booking. 
4. Complete the pre-screening form before your consult to discuss your preferences at the consult: https://teledocsclinic.com.au/prescreen
5. If you request to receive your script from the practitioner, we encourage you to contact the local pharmacy regarding stock levels of your preferred medications the day of the consult. This will prevent practitioners issuing scripts for medications which are not in stock. Our practitioner do not have access to see pharmacy stock levels.
6. The practitioner will call you at the time of your appointment.
7. Discuss the review and management of pain, anxiety and sleep with the practitioner.
8. When the practitioner issues you a script, this can be either emailed directly to the affiliate pharmacy or sent to you to take to your choice of pharmacy.
9. If your script is sent to the affiliate pharmacy, the dispensing pharmacist will contact you to arrange delivery. If you choose to receive your script, show your e-script to the dispensing pharmacist to collect your medicines from the pharmacy or select delivery to your door for $10.

Terms and conditions

By booking a consult at TeleDocs Clinic, you agree to:

1. Completing the Patient Intake Form when booking a consult as a new patient.

2. Providing clear communication to the prescriber on any specific requests you have included on the Pre-screening Form.

3. Contact the local pharmacy before your consult to check stock levels of the medications you would like prescribed.

3. Book a new paid consult if you change your mind on your script.

4. Contact the dispensing pharmacist to request approval from the practitioner for a substitution.

5. Potentially wait for the pharmacy to order and receive the stock for your medicine/s if you have chosen to take your script to a local pharmacy.